Care Orchestration

Balancing Work & Caregiving

DWEL's Voice-First Care Orchestration Platform is designed to be a key component of an enterprise's Wellness Benefits. DWEL improves productivity by orchestrating the most time-consuming tasks an employee caregiver routinely faces – improving work-life balance, absenteeism, presenteeism and churn. That can drive ROI of more than 1,000%, compared with the average wellness benefit ROI of negative 150%.

$44B

Annual impact of caregiving on Enterprise ROI

27 hrs

Caregiving per week

9.5 hours during work time

+11 days

Absenteeism

11 more absent days per year, mostly unplanned

18%

Presenteeism

18% reduced productivity even while at work

35%

Early retirement

35% leave the workforce early due to caregiving

The Hidden Tax on Every Employer's P&L

70 Million Employees are Caregivers. Their Employers are Paying for It.

The Cost

  • 48% of caregivers experience anxiety or depression
  • Only 36% report "very good" mental health
  • 11 additional unplanned absent days per year, per caregiver
  • 18% reduced productivity even while at work (presenteeism)
  • 70% considering leaving the workforce; 35% of early retirements linked to caregiving
  • Replacement cost: 400% of annual salary per employee lost

The Upside When Employers Act

  • 85% improvement in employee loyalty (AARP)
  • 43% reduction in unplanned absences (IBI)
  • 72% higher work-life balance satisfaction (IBI)
  • 35% higher financial returns for employers who invest in caregiver support (McKinsey & Co.)

The DWEL Solution - Built around everyday needs

The Caregiver Dashboard

All of DWEL's services in one central hub.

Check-ins

Friendly voice calls that help you understand how your loved one is doing

Transportation

Schedule rides to appointments and events

Shopping

Order groceries and everyday needs

Shared Calendar

Coordinate calls from loved ones, rides, deliveries, and appointments in one place

DWEL's HR Admin Dashboard

Real-time visibility into program adoption and ROI

HR Admin Dashboard showing employee enrollment, caregiver activity, hours saved, and cost savings

Cost savings used a mean hourly wage estimate of $36-$39/hour, age 40+ derived from the U.S. Bureau of Labor Statistics Current Population Survey 2025.

Three Forces Are Colliding — Now

Demographics, employer urgency, and AI economics have aligned enabling DWEL to win at scale.

Demographics

  • 65+ population: 52M 2019 → 62M today → 95M by 2060
  • 94% of seniors want to age in place
  • 43% are caregivers for their elders
  • 45% surge over the past decade

Employer Urgency

  • 58% of U.S. employers cite elder caregiver benefits as their #1 priority for 2026
  • 240+ fragmented apps – none target the enterprise
  • $44B in annual employer productivity loss — unaddressed

AI Economics

  • Voice-first Agentic AI makes end-to-end care coordination viable at $20/month
  • No call centers. No hardware. No complexity for the elder.
  • Completely digital platform. No human intervention required.

Drive significant ROI while improving work-life balance for your team.